Refund Policy

At Game Quest Rooms, we aim to provide an exciting and enjoyable escape room experience. If you are not satisfied with your booking, please review our refund policy below.

Refund Eligibility

You may request a refund within 3 days of making your booking. Refunds will be issued only if the request is made within this period and at least 24 hours before the scheduled game time.

Non-Refundable Conditions

How to Request a Refund

To request a refund, please contact us at [email protected] with your booking details and reason for cancellation. We will review your request and respond promptly.

Processing Time

Once approved, refunds will be processed within 5 business days to your original payment method.

Contact Us

If you have any questions about our refund policy, please reach out to us at [email protected]

Thank you for choosing Game Quest Rooms!